This section outlines Custom Equipment's warranty/warranty parts claim request procedure, warranty commencement procedure, and warranty filing procedures. It also contains important equipment owner information regarding warranty specifics and PDI's (Pre-delivery inspections - inspections that conducted on any new or used aerial lift, prior to the delivery of the lift to an end-user by an authorized distributor).

At Custom Equipment, Inc., distributor and customer satisfaction is our number one goal. For quality control purposes, we ask that you follow the policies and procedures as outlined and detailed throughout this manual.

Warranty Commencement Dates

Warranty and Return Good Procedure

Warranty Compensation

Authorized Repair Parts

Warranty Claim Approval / Denial

Warranty Exclusions

Warranty Limitations, Issues, and Documentation

Limited Warranty Statement