Service and Support  >>  Warranty  >>  Warranty Limitations, Issues, and Documentation

 

Warranty Commencement Dates

Warranty and Return Good Procedure

Warranty Compensation

Authorized Repair Parts

Warranty Claim Approval / Denial

Warranty Exclusions

Warranty Limitations, Issues, and Documentation

Limited Warranty Statement

Warranty Limitations

Custom Equipment's obligation under this warranty program is expressly limited to the conditions as outlined within this document and the warranty statement and shall not include any other charges such as tax, duty, or any other charges whatsoever or any liability for direct, indirect, incidental or consequential damage or delay.

Custom Equipment makes no other warranty (either expressed or implied) and makes no warranty as to the fitness or usability of any Custom Equipment product for any particular purpose or use. Under no circumstance is any employee or representative authorized to change this warranty in any way or grant any other warranty, unless such change is made in writing and is authorized by the ownership of Custom Equipment, Inc.

General Issues

1. Damage In Shipment

     It is the distributor's and/or customer's responsibility to report any shipping damage directly to the carrier      responsible, as soon as possible, after receipt of goods. Custom Equipment will assist the distributor or      customer in any way possible.

2. Shipping Discrepancies

     It is the distributor's and/or customer's responsibility to report any shipping discrepancies to Custom      Equipment immediately. Shipments refused by the distributor/customer may be subject to a 25%      restocking fee and return freight fee.

Machinery Documentation

A black plastic 'Manual Box' has been attached to each new Hy-Brid Lift and is located near the Joystick/Upper Controls. Within this box, you will find:

     AERIAL PLATFORM SAFETY MANUAL

     OPERATION, SAFETY, And MAINTENANCE MANUAL

     WARRANTY REGISTRATION CARD

     PRE-DELIVERY/FREQUENT INSPECTION AND TEST REPORT

     DON'T TAKE CHANCE - informational sheet

     MANUAL OF RESPONSIBILITIES - detailing current ANSI/SIA A92.6-1999 Regulations as they relate to
     'Self-Propelled Elevating Work Platforms'
, as published by 'Scaffold Industry Association,
     Inc.'
, Copyright 2002.

Copyright © 2010 Custom Equipment, Inc